Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

At Safe N Sure Solutions Private Limited, your satisfaction matters. If a product doesn’t meet your expectations, our transparent Refund and Returns Policy makes resolving issues simple and worry-free.

Easy Returns: Changed your mind or received the wrong item? Return eligible products within the specified return period — hassle-free. Items must be unused, in original packaging, and accompanied by proof of purchase.
Fast Refunds: Once we receive and inspect the returned item, we’ll process refunds promptly via your original payment method. Expect clear timelines and regular status updates.
Damaged or Defective? We’ll replace or refund products that arrive damaged or are found defective, at no extra cost to you. Report issues within the timeframe stated in the policy for swift resolution.
Clear Eligibility: Our policy outlines which products qualify for returns, any exceptions, and conditions for exchange or store credit — so you know exactly what to expect.
Simple Process: Start a return through our customer support or online returns portal. We guide you step-by-step and provide return labels when applicable.
Customer-First Support: Our support team is ready to help with questions, claims, and tracking — ensuring a smooth experience from purchase to refund.

Shop confidently at Safe N Sure Solutions Private Limited — reliable products backed by a fair, transparent Returns & Refunds Policy designed to protect you. Visit our website or contact customer support to learn full terms, timelines, and how to initiate a return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {info@safensure.co.in}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {Road No 4, HB Town, Sodepur, Kolkata – 700110}.

Shipping returns

To return your product, you should mail your product to: {Road No 4, HB Town, Sodepur, Kolkata – 700110}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.